Refund policy

Returns, Exchanges & Refunds

Because Disc Or Die products are made to order, we do not accept returns or exchanges for buyer’s remorse, ordering the wrong size, or changing your mind after an order has entered production.

If your order arrives damaged, defective, misprinted, or materially different from what you ordered, contact us at discordieapparel@gmail.com within 30 days of delivery. Include your order number and clear photos of the issue. We will review the claim and, when appropriate, arrange a replacement or refund.

If you receive the wrong item, wrong size, or wrong design due to a fulfillment error, contact us within 30 days of delivery and we will work to correct it.

Approved refunds are issued to the original payment method. Processing times after approval depend on your bank or card issuer.

Lost or Missing Orders

If tracking shows an order as delivered but you cannot locate it, first check with household members, neighbors, and the carrier. If the package still cannot be found, contact us promptly so we can review the shipment details with the fulfillment provider.

Order Changes and Cancellations

Orders move into production quickly. We cannot guarantee changes or cancellations after an order is placed. Contact us as soon as possible and we will determine whether the order can still be adjusted before production begins.